Juan Sebastian Montoya
Travel Agent
Perfil profissional
Knowledge of computer systems and operational applications; honest, committed, responsible person, with broad expectations in education and professional training, with a good attitude for teamwork or individual work
Experiência de trabalho
Travel Agent
igt solutions | Janeiro 2021 - Janeiro 2024 (3 years)
habilidades usadas
Make, modify, and cancel reservations, explaining protocols and policies to provide a pleasant customer experience.
realização principalManage the sales and reservation process for hotels in the U.S.
Customer Experience Advisor
teleperformance | Janeiro 2020 - Janeiro 2020
habilidades usadas
Provide advice on availability and refund policies to ensure good service.
realização principalManage and resolve customer concerns about reservations.
Customer Experience Advisor
scotiabank | Janeiro 2019 - Janeiro 2020 (1 year)
habilidades usadas
Provide advice on balances, transfers, and virtual account management.
realização principalManage user requests regarding financial products.
Formação acadêmica
Sena Computer Systems Course
Servicio nacional de aprendizaje sena | Without studies
Servicio nacional de aprendizaje sena | Without studies
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