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Alejandro Escobar Higuera

ICT Analyst
Habilidades
(Auto-avaliação)
It audit 100%
Attitude to service 100%
Analysis of data 100%
Information analysis 100%
Attention to users 100%
Active directory 100%
Resource management 100%
Platform administration 100%
It administration 100%
Resource management 100%
It architecture 100%
Admin servers 80%
High availability 80%
Server administration 80%
Adobe 60%
línguas
Perfil profissional

Experiência de trabalho

Tic Analyst
medicamentos especializados sas | Novembro 2021 - Janeiro 2022 (2 months)

Manage the technological resource of the company, provide level I, II and III support, meet technical requirements, provide technical support in medical applications such as Pacific Suite, Jasper, GLPI, manage the company's domain, user creation on all platforms among others

realização principal

Manage and organize all the technological resources of the company.

Technology Leader
fundación apostólica huellas de paz | Junho 2015 - Abril 2021 (5 years 10 months)
habilidades usadas

Manage the Technology department, manage the technological resources of SME clients, create IT projects for the companies that received the service of FAHP Technology. Create and manage the digital platforms of the clients and carry out the digital marketing of each one. Carry out the commercial work of technology, execute the tasks of technical support level I, II and III and create and present the technical reports to the management of the client companies.

realização principal

CREATE AND MANAGE THE TECHNOLOGY DEPARTMENT

Coordinador De Soporte Técnico Nacional
decorceramica sas | Novembro 2007 - Junho 2014 (6 years 7 months)
habilidades usadas

Coordinate technical support at the national level, manage the server infrastructure, manage the IT purchasing department, provide technical support and support and administration of SAP B1. Manage all technological resources and telecommunications networks and backup systems, among others

realização principal

Support and telecommunications platform (SIAT: Integrated Technological Support System), help desk (SIT: Integrated Technology System). Implementation of computer security, installation of telecommunications infrastructure.

Formação acadêmica
Computer Science
Fundación centro colombiano de estudios profesionales | Technician
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