Elizabeth Restrepo Patiño
Software Development Student
Perfil profissional
Backoffice specialist with experience in mailbox management, creation and resolution of PQRs, and optimization of administrative processes. Knowledge of JavaScript, React Native, Python, Java, and SQL Server
Experiência de trabalho
Backoffice
konecta- itau | Outubro 2024 - Janeiro 2025 (3 months)
habilidades usadas
Attention and response to customer requests via email, creation of PQR and handling of sensitive data.
realização principalManagement of service mailboxes and timely attention to requests.
Software Development Apprentice
webhelp – concentrix | Outubro 2023 - Abril 2024 (6 months)
habilidades usadas
Implementation of new features, functionality testing and code debugging.
realização principalCollaboration in software development projects.
Digital Channel Sales Agent
multi-empleos (mac pollo) | Agosto 2023 - Outubro 2023 (2 months)
habilidades usadas
Complaint and claim resolution, sales management and customer follow-up.
realização principalCustomer service on digital channels.
Formação acadêmica
Html and css Development Environments File Structure and Tags
Alura latam / oracle | Bootcamp
Alura latam / oracle | Bootcamp
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