Worked on OpenText Cloud v23-v25 migration, CCM migration from Oracle Documaker to OpenText Exstream Cloud, configuration, testing, deployment, and support.

Led OpenText Cloud migration, improved property letter response time, mentored 4 team members, and resolved technical issues in OpenText Exstream implementations.

Assisted clients in OpenText Exstream implementation, configuration, troubleshooting, and team mentoring for application delivery.

Implemented and configured OpenText Exstream for client communications, mentored 2 team members, and resolved technical issues.

Built, tested, and delivered Exstream solutions; followed SDLC and agile methodologies; communicated requirements across teams.

Developed forms and letters using OTX tool, followed SDLC best practices in agile environments, and translated requirements for cross-team collaboration.