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Abel Siderol Pacheco

support it
Habilidades
(Auto-avaliação)
línguas
Perfil profissional

Technologist in Systems and Telecommunications and 8th semester in Systems Engineering, I have extensive experience in preventive and corrective maintenance of computer equipment, implementation projects

Experiência de trabalho

Support It
wood group | Janeiro 2019 - Agora (7 years 10 months)
habilidades usadas

Systems Technologist - Technical Support - Technician in field systems and implementation, Preventive and corrective maintenance Computer equipment, ups, Installation, configuration and management of operating systems - Management of Office Tools, Installation of programs, entry to the domain, management of IBM Service Center, Office 365, Skype Business, Teams, VPN, Microsoft Project, Sharepoint.

realização principal

customer service, installation and configuration of computer equipment, structured cabling

Field And Remote Technical Support
cenacol | Janeiro 2016 - Janeiro 2018 (2 years)
habilidades usadas

Systems Technologist - Technical Support - Technician in field systems and implementation, Preventive and corrective maintenance Computer equipment, ups, battery bank - Installation, configuration and management of operating systems - Management of Office Tools, installation and structuring of UTP and CCTV Networks - Customer Service Attention , I manage configuration manager Bosch, Office 365, Skype for business, Azure, OneDrive.

realização principal

Server installations, fortinet, switch, routers, structured and electrical cabling, cameras, communications rack, mt and pvc pipes, reports, SICOV project implementation

On-Site Support
computershop | Janeiro 2015 - Janeiro 2016 (1 year)
habilidades usadas

Systems Technologist - Technical Support - Preventive and corrective maintenance Equipment - Installation, configuration and management of operating systems - Management of Office Network Tools - Customer Service Service - Management of HP Tool, Aranda McAfee consoles - Symantec, Support Attention to End Users, installation and configuration of Office 365 , Skype for business, Azure, OneDrive, IP Telephony.

realização principal

customer service, computer equipment installations, routers, printers.

Formação acadêmica
Computer Science
Servicio de aprendizaje sena | Technician
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