Carlos Adrian Higuera Gonzalez
Data Analyst In Customs
Perfil profissional
Business Operations Manager with expertise in media management , leadership , and data analysis . Proven record in team performance , customer loyalty , and stakeholder collaboration . Skilled in Python , SQL , and BI tools
Experiência de trabalho
Identified improvement opportunities, developed predictive models, performed impact analysis, and tracked performance indicators. Used Python and R for model development.
realização principalImplemented models using Python and libraries (Scikit-learn, TensorFlow, PyTorch). Proposed actions to optimize business strategies and monitored key metrics.
Oversaw customs documentation for US maritime imports, distributed work, and fulfilled processing goals. Used SQL for analysis and reporting.
realização principalLed nationwide operations, supported customs documentation, and used BI tools like Tableau, Power BI, Looker. Strong SQL skills for ad-hoc analyses.
Managed customer problems, conducted team and personal meetings, ensured compliance with KPIs, and provided training tools.
realização principalLed teams, supported new hires, managed compliance, generated quality reports, and improved customer service indicators.
Formação acadêmica
Colsubsidio technological education corporation | Técnico/Tecnólogo
