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Sandra Hernandez

National Commercial Leader
Habilidades
(Auto-avaliação)
Team leadership 100%
Strategic planning 100%
Negotiate 100%
Customer service 100%
línguas
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Perfil profissional

Experiência de trabalho

Lider Nacional Comercial
amani interprise | Março 2022 - Dezembro 2022 (9 months)
habilidades usadas

planning, execution and monitoring of processes such as selection, benefits, welfare, training, labor legislation and human development, management and control of indicators, improvement and productivity focused on value creation through human resources management.

realização principal

Develop a new team meeting all the indicators overcompliance with all the indicators Reduction in staff turnover

Store Leader
wom colombia | Julho 2020 - Novembro 2021 (1 year 4 months)
habilidades usadas

Responsible for organizing, directing, controlling and efficiently coordinating the personnel development system to increase from the human talent area to comply with commercial indicators and customer service, designing strategies that allow the achievement of the company's objectives, directing the development of the marketing activities and the conditions of sale of the products.

realização principal

Training for quality improvement in the sales process to retain customers by by 90%. • Reduction in staff turnover • Market analysis achieving compliance with ppt of the month, maintaining a monthly average of 106% of the PDV. • Compliance with all KP indicators

Manager
alfa | Outubro 2017 - Janeiro 2019 (1 year 3 months)
habilidades usadas

Management in selection processes, well-being, training, compensation development, benefits plan Responsible for planning, organizing, directing, controlling and efficiently coordinating the commercial system and customer service, designing strategies that allow the achievement of the company's objectives, directing the development of marketing activities and the conditions of sale of products and services

realização principal

• Retention of the most suitable personnel by 95%. • Reduction of operating costs by 90% • Optimization and improvements in the sales process to retain customers by 90%.{* **}• Achieve a sense of belonging in the collaborators of the company 80%

Formação acadêmica
Sales Professional
Service quality | Technician
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