Remote support to end users of the company where information was provided for the creation, modification, blocking or elimination of access to corporate applications • Creation, modification and/or deletion of users in the active directory and officex TENAS services

Decrease in the average number of cases and requests received at the help desk, thus improving the performance of the different applications used in the company due to the decrease in blockages in the themselves.

Carrying out different activities such as assembly and administration of servers, databases, personnel management

Improvement in the campus network service, greater privacy and security in navigation within the university networks and increase in the effectiveness of the purification services of the databases of the university company,