I have knowledge related to IT infrastructure and security support, experience in network service administration, good user service practices, application of analysis techniques according to change.
Administration and operation of services and applications of infrastructure and security, management of incidents, problems and changes, monitoring and control of services and applications, support to securityti
realização principalApply engineering and operation knowledge to the management and optimization process.
Provide solutions to first and second level incidents at the infrastructure level, manage access and privilege management, configuration of devices such as switches, servers, firewall
realização principalDevelop academic experience within a corporate margin relating each concept in a permanent organization margin