Lead the administrative, operational and financial coordination made up of the admissions, visas, student service and financial areas; guaranteeing the effective operation of the business. Build and control the budget, along with its execution, through the effective management of a planned treasury under Colombian and Australian accounting. Supervise compliance with KPIs of the administrative areas through the preparation and inspection of management reports.

I led the effective change of the company's CRM, consolidating the core of the business operation and thus allowing the optimization of operations through automation, reducing the use of manual and individual reports in Microsoft Excel by 73%.

Among my functions were leading the administrative and financial management of educational and cultural innovation programs, financed by the Entrepreneurship Law. Direct the budgetary and contractual activities of the entrepreneur empowerment program “Disruptores Lab” in agreement with the Inter-American Development Bank (IDB). Provide support to the pedagogical and social activities of those responsible for social and educational programs through data analysis.

I improved the financial monitoring of social and educational programs through the creation of dashboards, which allowed us to have accurate and reliable information that leads to timely decision-making about the execution of resources, leading to a 25% improvement in budget compliance.

Lead the teams and processes of the treasury, accounting, human management, inventories, operations, suppliers, purchasing and messaging areas of the company. Make, execute and control the company's financial plans, as well as the budget and administrative management indicators, guaranteeing the development of processes in all areas of the company. Optimize the operation of administration teams through management audits.

I designed the processes of the administrative areas, allowing the creation of a general management manual that facilitates the execution of collaborators' activities and their sustainability over time. A saving of 45 days in learning curves for new employees is estimated.