Assisted clients with inquiries, purchases, and issue resolution. Ensured customer satisfaction, handled concerns efficiently, and collaborated with internal teams to resolve product-related issues.

Provided customer service and product support in the furniture and bedding department, demonstrating strong communication and empathy skills.

Developed and maintained ERP software features. Created a web portal for small loans, managed applicant evaluation, and implemented e-commerce for credit products.

Led frontend team in executing three projects, planned sprints, and delivered high-quality products within timelines.

Participated in the creation of a web solution to manage field processes. Accelerated development, implementing 70% of the app in 6 months.

Implemented features for Agrak platform, translating Figma designs into detailed interfaces and using BFF and design systems.