Responsible for database management and updates, inventory control and monitoring, continuous operational support, and optimization of administrative and logistical processes.

Strategic support to associates, inventory control, compliance with timelines and operational guidelines, optimization of administrative and logistical processes.

Responsible for strategic support to Marketplace users, management of shipments and returns, data analysis with Excel, leadership in improvement initiatives and expert trainer for new revenue.

Management of shipments, returns and critical situations, database analysis, improvement of key metrics such as NPS, leadership in performance initiatives and training.