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Nury Alexandra Pinto Guapacha

Academic Assistant
Habilidades
(Auto-avaliação)
Assertive communication 100%
Resource management 100%
Quick to learn 90%
Organization and method 90%
línguas
English:
  • Leitura
    70%
Perfil profissional

Experiência de trabalho

Business Leader
campoalto acesalud s.a.s. | Maio 2021 - Agosto 2023 (2 years 3 months)
habilidades usadas

Management of admissions all academic processes from enrollment, institutional platform information, clarifying doubts to students, parents and teachers of the processes of the institution, in charge of attending to the service in person at headquarters and through different channels of attention, management of documents for the registration process to the institution, filing according to each corresponding campaign and program, financing management, payment filing process, etc.

realização principal

high knowledge in the administrative area, both students and teachers, messaging, academic processes always achieving the tasks and goals on the stipulated dates.

Call Center Advisor
core advanced group | Novembro 2017 - Maio 2021 (3 years 6 months)

In charge of assigning online appointments to external advisors, to link to the preferential program of the Avianca airline, maintenance advisor is provided where customers are provided with solutions regarding each process, such as miles, data update on the platform and through documents, reactivation of agreements, support of the web page, enabling password giving step by step of each process.

realização principal

Due to the good performance in the areas, I was recognized by my superiors who gave me the opportunity to pass and gain experience in various positions.

Call Center Advisor
syp | Agosto 2015 - Novembro 2017 (2 years 3 months)

In charge of carrying out the process of linking companies to Avianca's corporate agreements to obtain benefits, (direct contract change is made by company)

realização principal

I was accepted directly by the company which requested the temporary change of contract

Formação acadêmica
Other not Specified
Coruniversitec | Without studies
Gerado por

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