Designed web applications in PHP and optimized SQL scripts, improving data efficiency. I collaborated in the definition of requirements, aligning them with the company's objectives. Assisted in project management, ensuring successful deliveries. I offered high-quality technical support, solving complex problems to ensure the continuity of projects. Additionally, I was in charge of software maintenance and updating, reinforcing security and data protection.

I participated in the improvement of programs, with emphasis on billing and payroll systems. I contributed to the development and customization of ERP and CRM solutions, aligning them with business goals. Supervised databases and cloud servers, guaranteeing efficiency and security. Provided high-quality customer service, resolving technical queries and improving user satisfaction. Coordinated and executed training to ensure effective adoption of new technologies.

I designed and implemented software and databases aligned with organizational objectives, with management support. I trained users in new systems, improving their efficiency. During my internship, I also focused on corrective and preventive maintenance of computers, guaranteeing operational stability. I also provided technical support on problems with printers and Office software, and advised on the use of macros in Excel.