Systems Engineering professional with a specialization in Senior Management. Extensive experience in managing commercial operations and customer service, with strengths in sales strategies, analysis, and closing sales.
Coordination of sales and transfer teams. Budget monitoring and control, indicator management, management reports, customer service, and administration of physical and financial resources.
realização principalSales team leadership, budget monitoring, business strategy development, and financial control.
Handling home service claims, implementing quality management systems, and developing business strategies.
realização principalClaims management, quality management systems, and business strategies.
Coordination of telesales and transfers, monitoring of sales budget, budget control, management reports, customer service and generation of commercial strategies.
realização principalTelesales management, budget control and generation of commercial strategies.