Expert in Power BI, led team in digitizing processes, resulting in efficiency improvements and improved data-driven decisions. Implemented real-time dashboards, Power platform virtual agents, and AI models using Power Automate, improving response rate and reducing risk. Utilized Python and advanced Excel to optimize processes. Achieved 66% productivity improvement

Utilized Python to automate processes, and implemented AI models using Power Automate for reading response letters, resulting in 90% coverage and reduced risk of fines

Experienced Industrial Engineer with strong data analysis skills, leading automation projects and utilizing Power BI, Python, TypeScript, and the Power Platform to drive efficiency and enhance decision-making. Over 30 real-time dashboards created and RPA implemented, yielding improved productivity, response rate and efficiencies worth over 420 million COP.

Implemented RPA using Python and TypeScript to automate various processes, resulting in improvements in productivity and response rate, as well as generating efficiencies of over 420 million COP through digitalization

• Experienced Scrum Master and Product Owner leading cross-functional teams • Monitored operational delivery and implemented controls for quality management • Implemented tech tools and training programs for improved productivity and quality • Solved operational problems and resolved conflicts • Developed and evaluated policies for departments, supervised staff and provided training for success.

Experienced Scrum Master and Product Owner leading cross-functional teams