INDUSTRIAL ENGINEERING My experience corresponds to inventory assistant with support to LOGISTICS MANAGEMENT, customer service executive, process manager and administrative assistant. With experience in obtaining data and improving processes.
With experience in obtaining the necessary data to measure and control the different processes, analyzing opportunities for improvement and validating over time the effectiveness of the controls established to maintain the different processes at the best level. Experience as an inventory assistant with ERP Software and reception of materials and equipment purchased by the company. Experience in the organization and coding of all the products that are in the warehouse.
realização principalImprove the Logistics Process by standardizing improvements in the warehouse and distribution of inbound and outbound logistics
In my career I have provided support to different areas such as processes with database analysis, launching strategies with campaigns to implement new metrics and update information, staff training to implement continuous improvements. Management of service platforms and customer service, mail, chat, help desk, calls. Operate telephone and electronic means of communication for customer service such as ORACLE, Nortel and Avaya. Comply with management indicators.
realização principalExperience improving processes in different areas and analyzing data