Johely Fajardo
Customer Service Agent, Tech Support And Case Manager
Perfil profissional
Highly organized and detail-oriented professional with over 4 years of experience in administrative operations, team leadership, and customer service. Recognized for a strong commitment to quality improvement, operational efficiency, and maintaining the highest standards of integrity and professionalism
Experiência de trabalho
Customer Service Agent, Tech Support And Case Manager
collective solution | Janeiro 2024 - Janeiro 2025 (1 year)
habilidades usadas
Maintained detailed records of client interactions and resolved escalations with professionalism.
realização principalDelivered prompt and effective solutions to customer inquiries.
Sales Advisor And Administrative Specialist
neumatika | Janeiro 2021 - Janeiro 2024 (3 years)
habilidades usadas
Provided exceptional customer service to build long-term client relationships.
realização principalManaged daily accounting operations with accuracy.
Social Media And Advertising Agent
auto llantas bryan’s | Janeiro 2019 - Janeiro 2020 (1 year)
habilidades usadas
Created and executed branding initiatives, including logo design and digital marketing campaigns.
realização principalDeveloped and managed the company's online presence.
Formação acadêmica
Primary and Secondary
Escuela bilingue academia americana | High School
Escuela bilingue academia americana | High School
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