- Guarantee the execution of the integral activities related to the internal client with the objective of training them in behaviors, service culture and humanization in attention, managing to guide them to fulfill the expectations of the patients.

Training for agents and supervisors, and monitoring of campaigns with the Contact Center for Satisfaction Surveys, PQR and eventual commercial issues

Training and Training in Service Culture (Strengthening Coomeva Passion Program to provide a better service experience to customers).