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Jonathan Fernando Vinasco Carvajal

Executive
Habilidades
(Auto-avaliação)
Computing 100%
Billing systems 100%
Technical support 100%
Telephonic sales 100%
Customer service 100%
Application support 100%
Empathic communication 100%
línguas
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Perfil profissional

Experiência de trabalho

Executive
telecenter panamericana | Julho 2012 - Novembro 2023 (11 years 4 months)
habilidades usadas

Customer service, billing advice, payments, technical support, sales, retention, and computer capabilities with the company's applications, growth with person in the training provided within the same company, trained emergency brigade

realização principal

Achievements obtained such as communication skills, advice on different types of clients and extracting internal customer service, commercial skills such as sales, retention and technical support, compliance with the culture framework, norms and values as a person that become stronger every day.

Sales Manager
telemark spain | Abril 2009 - Dezembro 2011 (2 years 8 months)
habilidades usadas

Administrative management with personnel in charge where sales strategies and compliance with the agreed service obligations with the company were taken into account.

realização principal

LEADERSHIP, with experienced leadership and a great human sense, the ability to lead a team is achieved to learn and achieve the goals in sales and work performance required by the company, compliance with standards and great administrative knowledge, office package and systems. .

Adviser
telemark spain | Abril 2009 - Dezembro 2011 (2 years 8 months)
habilidades usadas

Advice on moviestar Spain telephone services account where you were given an explanation of your account in billing, payments and recharges, technical support for your phones.

realização principal

Skill of verbal telephone communication in intangible and tangible products with foreign clients, advice in technical support taking a step by step to provide a solution to their requirement

Formação acadêmica
Business Administration
Sena | Technician
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