Increased event closures by 2%, understanding the needs of each event. Planning each event, taking into account financial and temporal limitations. financial and temporal limitations

90% satisfied customers, 2% increase in closing sales.

Attention to managers, agenda management, travel, events, meetings, preparation of reports and billing process.

Creation and implementation of ChatBots on the official SCANIA website.

Management of the purchase order to invoice process, materials logistics, customer service through the development of assertive communication, problem resolution and monthly KPI reporting.

Assertive communication.