Responsible and active individual with a strong background in customer success and service interactions . Honest , quick learner with natural aptitude for languages and technology . Adaptable and thrive in team-oriented environments with ambitious goals . Proactive in identifying opportunities for improvement and taking proactive steps to address challenges or seize opportunities
Volunteer work to enhance language skills.
realização principalImproving communication skills in German language through cultural exchange.
Supporting SMB accounts with Microsoft services, gathering insights, and providing recommendations for enhancements.
realização principalProviding support to existing services with Microsoft products, enhancing business success.
Assisted customers in obtaining inventory reports and analytics, managing accounts in US, Canada, and Latam.
realização principalEngaging Smart Net Total Care customers to deploy CSPC, managing large worldwide accounts.