Financial Executive PMO, my role was the financial administration of the contract with the client, control of income and costs, monthly invoicing for the services provided, purchases of goods and services required for the operation, inventory control. (4 years). BPO operations team leader for the Citibank client, my role was the migration of processes from the client in Mexico to Colombia, creation of process manuals, ensuring the correct performance of the team (3 years).

Presentation and sale of different financial products, maintenance and after-sales advice, both to natural and legal clients. Design of strategies and management reports, development of databases of potential clients and their respective management.