Carry out suitable procedures in order to properly represent the products offered by Claro Móvil, to users who communicate with the intention of withdrawing their services, solution of inconveniences presented by users, carry out loyalty strategies for different types of users, compliance percentage of the campaign, implement assertive communication techniques.

Customer retention

Coordinate the marketing campaigns to be carried out in the month, designing graphic pieces alluding to the identity of the month, developing commercial strategies together with the commercial department, in order to meet the budget established, making and editing videos , advertising and other concerns so that the objective, management and administration of social networks of the company could be fulfilled, preparing pieces for media information networks; Telemarketing and teleservice

Loyalty plan proposal

Carry out digital marketing strategies, taking into account the different marketing processes that the company has, providing the right data and tools for the consumer. Be support in the area of marketing and advertising, with everything concerning this, executing actions for the proper functioning of the brand. Attention, customer prospecting, offering the different ranges of products that the company has.

Growth of the company's E-commerce