• Development of team skills in customer service, retention, transition to sale and closing of cash and financed sales. • Soft Skills and personnel management of 15 to 40 agents. • Daily monitoring of metrics, objectives and decision making. • Call quality audit and work attendance monitoring. • Payroll verification.

Verification of daily bank movements (Income and Expenses). Accounting application of payments made by tenants. Generation of reports related to the financial situation of the company. Verification of movements in the general cash register (cash and/or checks). Audit of the accounting movement of tenants and owners. Preparation of account statements. Audit of timely payment to users (programming of

Responsible for the international logistics area, coordinating each of the aspects of customs management and paperwork to carry out exports in different countries. Developing the work of planning, control, monitoring, export compliance effectively, Booking Reservation, management with shipping lines for foreign trade operations, Management of INCOTERMS, Completion of customs documentation depending on the country.