Alejandra Fonseca
Sales Agent
Perfil profissional
As a Sales Consultant in the call center, I excel at providing exceptional customer service, efficiently managing complaints and claims requests. I use my Excel and Word skills to handle special requests and close sales effectively.
Experiência de trabalho
As a Commercial Advisor in the call center, I specialized in customer service, complaint and claim resolution, using Multinet and Assist Card for medical assistance.
realização principalI excel in the efficient management of Excel and Word for special PQRS requests.
My role included customer service, inventory management to maintain product availability, and meeting sales targets.
realização principalUsing advanced Excel and Word methods for analysis and reporting.
As a customer service manager at the point of sale, I monitored inventories to ensure product availability and executed sales strategies.
realização principalMaintaining high standards of service and satisfaction.
Formação acadêmica
Colegio san jose | High School
