In this place I have to provide costumer service to costumer and students, I have to solve different requirements that I receive in my ticketing platform, normally it is about issues with one operative system or one specific software

Technical support in systems. Preventive and corrective; customer service additionally Maintain laptops and computer equipment of the laboratories in perfect condition; as well as other audiovisual aids such as videobeams, televisions, sound consoles, loan of IPod, laptops. besides the assembly and logistics for events and meetings that are presented in the audiovisual area. Also, installation of software and backups in the administrative

Tasks or achievements: Maintain computer equipment in optimal conditions by performing preventive and corrective maintenance supports (Mac, Windows). In systems laboratories of the university as in the administrative area; software installation, classroom management and additionally the assembly and preparation of events.