Training new hires, coaching, KPIs tracking, SLA, Excel and Power BI reporting 7 CoursesFoundations of Data ScienceGet Started with PythonGo Beyond the Numbers:Translate Data into InsightsThe Power of StatisticsRegression Analysis: SimplifyComplex Data RelationshipsThe Nuts and Bolts ofMachine LearningGoogle Advanced DataAnalytics CapstoneAmanda Brophy Global Director ofGoogle CareerCertificatesJun 7, 2023Fabio Radahas successfully completed the online, non-credit ProfessionalCertificateGoogle

Training new hires,KPIs tracking, reporting, call audit, and coaching,Excel reports and Power BI dashboards tracking team performance, client SLAs QUALITY ASSURANCE SPECIALIST

Customer service agent, Excel reporting, Salesforce, chats, emails, phone calls, cold calling, Appointment setter TRAINING & QUALITY SPECIALIST