I worked on a software development project for the Secretary of Government which consisted of automating the PQRS process (requests, complaints, claims, grievances) and giving a timely response in the stipulated times to both

Some of the many activities were management of potential clients, VIP clients and giving them full follow-up, I also controlled and trained personnel, cashier operation with portfolio, warehouse entries and exits with inventory control, continuous contact with suppliers as well as reviews of outgoing invoices and business entrants, as well as product price control, discounts and bonuses to customers and marketing strategies.