Bilingual Agent Call - Center (English) To meet the needs of users belonging to a financial institution, with the purpose of: verifying and identifying customer account statements, reviewing and analysis of account statements, closing of bank accounts, resolution of doubts about credit cards and financial services provided by the company, activation of users' credit cards.

I improved my communication skills in the English language, I learned to deal with American clients, differentiate accents and attend to their requests and requirements.