I am a dynamic, creative and responsible person who is always passionate about developing their tasks with success focused on personal growth with leadership qualities that are not limited to anything, I try to solve and learn from every scenario.
Responsible for identifying, knowing and understanding the competitive market of DIRECTV and the consumer customer to support DIRECTV customer service operations (Colombia, Argentina, Uruguay
realização principalIncrease in operating effectiveness, reduction of customer cancellations, design of a tool based on the entire market study
Responsible for customer relations, resource management, document filing, document management and archiving
realização principalMarket positioning, and implementation of new communication channels with the client.