Marcela María Vásquez Rodríguez
Customer Service Associate
Perfil profissional
I am a psychologist graduated from the University of Antioquia with experience in mass recruitment. I am bilingual and have worked for almost two years in customer service to clients located in the United States, Canada, Australia and the United Kingdom.
Experiência de trabalho
Customer Servicec Associate
amazon | Junho 2020 - Agosto 2020 (2 months)
Customer service to customers in the United States for lost, canceled orders and assistance to other general company services.
realização principalGood level of service through surveys.
Customer Service Representative
stanley black and decker | Dezembro 2019 - Fevereiro 2020 (2 months)
Customer service regarding the warranty of the tools.
realização principalMonitoring with an average of 98% for good service according to surveys.
Apis Agent
getcom colombia sas | Maio 2019 - Dezembro 2019 (7 months)
Sending security information to the different immigration authorities of the countries to which Avianca flies.
realização principalShe was promoted to this position because of my orientation to detail.
Formação acadêmica
Psychology
Universidad de antioquia | Undergraduate
Universidad de antioquia | Undergraduate
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