What do we do? 🤷

Our company has entered the Colombian market since 2014 , offering a portfolio of mobile phone recharge services, data service packages, transactional media and massive text message campaigns, among others; developing a transactional platform with the best technology that guarantees connection stability and security when recharging.

Currently, we are looking for a Support Engineer.

What will be your goal? 🤷

You will be in charge of providing technical support to our different clients.

What are your functions? 🤷

Resolve ticket requests that are assigned.
Attention to clients of our service.
Escalate cases according to priority.
Support to development team.

What are the contractual benefits? 😃

Indefinite-term contract directly with the company.
Basic salary of COP $2.5M $3.2M depending on your profile.
100% remote work
Annual education bonus.
Half a day off on your birthday.
Excellent working environment.

What requirements must you meet? 💪

Professional in Systems Engineering, Software or similar.
At least 1 year of software development experience.
Have a space to work at home.

Skills 🤓

Autonomous work.
Excellent comunication.
Service orientation.
Teamwork.
Planning and organization.

Support Engineer

Andres GPT