At PeakU Inc. we are committed to providing transparent and reliable services to our customers. This fulfillment policy outlines how we handle orders, cancellations, returns, and other critical aspects of our service to ensure a smooth and satisfactory experience.
The PeakU Platform is a software-as-a-service (SaaS) platform designed for recruitment and hiring processes. Our service provides companies with a comprehensive toolset to manage candidate sourcing, interviews, and hiring workflows.
All prices for our services are displayed in USD (United States Dollar) and are clearly stated in our pricing plans. Any promotions or discounts will be applied transparently at checkout.
Upon subscription to our platform, customers gain immediate access to the full range of features included in their chosen plan. Delivery of service is electronic and no physical goods are shipped.
We offer a 14-day money-back guarantee for new subscriptions. If you are not satisfied with our service within this period, you may request a refund by contacting our support team at contact@peaku.co or calling +57 3174236989. After the refund period, all sales are final, and refunds are not available.
Customers may cancel their subscription at any time. Upon cancellation, service access will continue until the end of the current billing cycle, after which the subscription will not renew. No partial refunds are provided for early cancellations.
As our product is a digital service, returns are not applicable. However, we are committed to resolving any issues you may experience. Please reach out to our support team for assistance.
We take the privacy of our users seriously. Our Privacy Policy explains how we collect, use, and protect your data in accordance with applicable data protection laws.
For any questions or support inquiries, you can reach us through the following channels:
Email: contact@peaku.co
Phone: +57 3174236989
Any promotional offers, discounts, or free trials will be clearly disclosed on our website. The terms and conditions of these offers will be visible when signing up.
We use Stripe for secure payment processing, ensuring PCI compliance. All payment information is encrypted and handled with industry-standard security measures. Your payment data is protected during transactions and stored securely.
We accept payments through major credit cards (Visa, Mastercard, American Express, Discover), which are securely processed via Stripe. Accepted payment methods are indicated at checkout.