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Giordan Camilo Hernanadez Cardenas
Customer Service Representative – Tier 1 & Tier 2
Professional profile
Work experience
Customer Service Representative – Tier 1 &Amp; Tier 2
transcom by awesome
|
November 2022
-
October 2025
(2 years 11 months)
Used skills
English
Experience
Technical support
CRM
Assertive communication
Automation
Communication
Process automation
Tickets
Chat
Communication
Mentoring
Escalations
Salesperson / Customer Service
el paraíso de la belleza
|
June 2020
-
January 2021
(7 months)
Used skills
Customer support
Sales
Communication
Problem resolution
Education experience
Biology Studies Paused
Universidad de los andes
| Undergraduate
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