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Diana Marcela Vargas Gomez

Banking Operations Analyst
Skills
(Self-evaluation)
Languages
English:
  • Speaking
    75%
  • Reading
    75%
  • Writing
    75%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Industrial Engineer with experience as a Senior Operations Analyst, specializing in process optimization, big data analytics, and report automation. Expert in dashboards and operational efficiency improvement in banking and EdTech.

Work experience

Senior Operations And Administration Analyst
ssd soluciones didacticas sas | June 2025 - Present (1 year 5 months)
Used skills

It structures the technical operating cycle, develops tracking models in Excel, and manages administrative-financial flows, ensuring the integrity of operational data.

Major achievement

AI integration for optimizing proposals and internal workflows. Development of Excel models for operational control and traceability. Management of administrative and financial workflows.

Senior Process And Operations Analyst
panal ed tech | April 2024 - December 2025 (1 year 8 months)
Used skills

Financial process reengineering, database automation, dashboard design, and operational resource analysis.

Major achievement

Database automation for financial settlement. Implementation of dashboards in Google Sheets for real-time monitoring. Operational capacity analysis.

Operations Analyst (Information Process Enabler)
tata consultancy services (tcs) – cliente: citibank | April 2020 - October 2023 (3 years 6 months)
Used skills

Technical monitoring of transactions, compliance with bank cut-off times, and improvement of data processing methodologies.

Major achievement

Managing 3,000 daily transactions with 130% productivity. Proposals for improvements in data processing and reduction of operational errors.

Education experience
Technical Specialization in Advanced Excel and Data Modeling
No aplica | Technician
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