Daniel Sandoval Salazar
Audiovisual Content Management
Professional profile
Strategic executive and technologist with more than 4 years of experience leading sales and customer service teams, focused on user retention and loyalty.
Work experience
Provide customer service upon first contact, generating action plans to improve employee performance and goal achievement.
Major achievementMonitor the work team focused on mobile user retention and loyalty.
Managing complaints and monitoring processes, developing strategies to increase productivity and service quality.
Major achievementLed support and customer service teams, improving customer satisfaction.
Organizing and supervising daily operations to ensure efficiency and quality, implementing training to improve service skills.
Major achievementI led the customer service team, improving customer satisfaction and sales of premium memberships.
Education experience
Institucion universitaria salazar y herrera | Technological career
