Management of large volumes of information with HUE-IMAPALA. Development of SQL queries. Preparation of regional reports with Power BI. Regional reporting automation with Python. Predictive data management for decision making.
Major achievement1. Automation and creation of the campaign for automatic debits according to the profiles that apply. 2. Automation and creation of the campaign to carry out novations and / or dations 3. Automation and creation of the campaign for a clean slate 4. Decrease in the overdue portfolio indicator 5. +
Survey and execution of requirements. Development of company innovation projects. Automation and systematization of processes. Management of physical resources. Presentation of the state of IT in front of quality audits.
Major achievement1. Certification of the company against ISO 9001 2. Development of the company's website 3. Development of the ticket system 4. Automation of the sales and quotation process
Survey of software requirements. Perform software analysis and design. Design documentation. Support towards development activities. Preparation of manuals and guides.
Major achievementAssent, Previous Position: Specialized Technical Support Analyst