Juan Camilo Gomez Cortes
Financial Analyst
Professional profile
Business Administration student with experience in bilingual customer service , focused on directing , guiding , advising and properly supervising the staff under his charge
Work experience
Financial Analyst
sabia soluciones y finanzas | July 2023 - July 2024 (1 año)
Used skills
Commercial and telemarketing management, database management and customer service.
Major achievementFinancial analysis for credit placement.
Bilingual Customer Service Agent
24-7 intouch colombia | May 2022 - August 2022 (3 meses)
Used skills
Follow-up and solution of cases/tickets.
Major achievementBilingual customer service via phone/email/chat.
Bilingual Customer Service
teleperformance colombia | August 2019 - May 2022 (2 años 9 meses)
Used skills
Provided bilingual customer service via phone/chat, trained new agents and supervised teams.
Major achievementBilingual Trainer and Supervisor.
Education experience
High School Diploma
Colegio salesiano de leon xiii | Bachiller
Colegio salesiano de leon xiii | Bachiller
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