Direct, control and correctly maintain the management and administration of services, optimizing the profitability of the services offered and the projects in execution
Coordination of implementation and improvement projects in the different processes
Be responsible for the quality of service and customer satisfaction for all services implemented by Orange Business Services (Network, IT services, Voice, integration) in order to measure and buy them with SLAs, among the main activities are: Guarantee the quality of service and customer satisfaction for all services