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Dayana

Customer Service
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Customer Service
get covered usa | April 2021 - Present (5 years 7 months)
Used skills

In charge of enrolling people in Health Insurance, sales, inbound/outbound calls, text messages and emails. Use of Benefit Align, Health Marketplace Sherpa, Dialpad and Google G suite.

Customer Service
west of hudson properties | December 2019 - October 2022 (2 years 10 months)
Used skills

In charge of inbound/outbound calls, text messages, emails, calendars and appointment setter. Use of Rent Manager, Skype and Google G suite

Customer Service
sitel | January 2019 - December 2019 (11 months)
Used skills

In charge of inbound calls, prepaid card, payments, refunds and bank statements. Use of Simplicity, Internal and Wordpress.

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