Development of strategies aimed at improving sales processes. Creation, coordination and implementation of commercial advertising and marketing activities in each city focused on sales growth. Positioning of the brand at a national level. Development and implementation of strategies to retain customers in the service and sales area. Management of business partners.

customer service, pqr resolution, product consulting

Analyze and interpret customer preferences, market trends, competitor activities, and performance records, and initiate changes to increase sales and improve efficiency. Budget management and KPI indicators. Supervision of staff performance. Provide information about merchandise, procedures, performance and new initiatives, to organize special promotions.