Handled scheduling, rescheduling, and cancellations for patients, ensuring timely and accurate information with security compliance.

Managed patient appointment scheduling and provided accurate information while adhering to compliance protocols.

Delivered sales advisory for mobile devices, managed sales and technical support for service lines, internet, and data plans.

Handled sales advisory and technical support for mobile devices and services, focusing on customer needs and sales strategies.

Delivered basic computer technical support, diagnosed technical issues, performed peripheral installation, software updates, and system setup.

Provided technical support to US-based clients, diagnosing software and hardware issues, and performing installations and updates.