Gustavo Andres Villalobos Russo
customer service agent and Civil Engineer
Professional profile
Civil Engineer from Universidad de la Costa (CUC) Use of the office tools. Plus, English B2+ level.
Work experience
Customer Service Agent
sitel | September 2022 - January 2023 (4 months)
Used skills
Identity customer verification, tracking customer's orders, provide time-frame for the customer to get the orders when they were delayed. Assistance with the customer's accounts.
Customer Service Agent
teleperformance | September 2021 - June 2022 (9 months)
Used skills
Identity customer verification, tech support in English language about Apple devices, support about customer's subscriptions, refunds and hacked accounts.
Education experience
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