- Resolve general concerns of students. - Apply payments to registration receipts. - Follow up on special cases in a personalized way. - Provide information regarding undergraduate and graduate programs. - Assignment of registration appointments. - Compliance with indicators. - Use of applications such as UXXI, SAP, CRM and Office.

- Provide information to consultants regarding the products they request. - Follow up on orders. - Encourage consultants to make valuable purchases. - Promote the launch products and prizes of each campaign. - Compliance with indicators.

Provide effective solutions in the first contact. - Track the orders made by the client. - Propose new proposals to guarantee customer satisfaction with the service. - Resolve doubts and concerns regarding the platform. - Support the commercial area, when the campaign so requires. - Meet indicators and monthly goals. - Promote teamwork and also its productivity.