Bilingual Business Administrator, with extensive experience in customer experience / success management, analysis and process improvement (B2B -B2C). Customer-centered mentality, coordination and training of work teams.
Work experience
Quality Analyst
igt solutions | January 2019 - January 2020 (1 year)
Used skills
Quality &Amp; Customer Experience Coordinator
holiday experiences | January 2014 - January 2018 (4 years)
Used skills
Administrative &Amp; Customer Service Coordinator
ghl hoteles | January 2009 - January 2013 (4 years)
Used skills
Education experience
Business Administration
Universidad nacional abierta y a distancia - unad
| Undergraduate