Cristian Cano
Bilingual Receptionist
Professional profile
Committed to customer service and hotel management, passionate about cultural exchange and tourism experiences. I speak English, have training and skills for teamwork, and am creative in solving commercial and business challenges.
Work experience
Reception of domestic and international guests, check-in/out, reservation management, tour recommendations, cleaning coordination, cashier and system closings, and responding to requests.
Major achievementBilingual support, complaint resolution, reservation management, travel recommendations, cash closing, and OTA monitoring.
Customer service in English, service time control, vehicle monitoring, collection reports, route scheduling, sales, and business management.
Major achievementCustomer service in English, service control, vehicle monitoring, and logistics management.
Tour design, bilingual guided tours, marketing, recommendations, tour monitoring, and destination planning.
Major achievementTour design and guidance in English and Spanish, marketing, and recommendations to tourists.
Education experience
Bayswater school liverpool inglaterra | Bootcamp
