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Marilyn Diaz Diaz

call center agent
Skills
(Self-evaluation)
Assertive communication 50%
Empathic communication 50%
Assertive communication 50%
Confidence building 50%
Languages
Professional profile

Work experience

Call Center Agent
americas business process services s.a | February 2022 - October 2023 (1 year 8 months)
Used skills

Provide solutions to Eps members, emergency validations, medical appointments, arrears, pqr and provide the best service.

Major achievement

Access charge

Contact Center Assistant
coomeva | August 2020 - August 2021 (1 year)
Used skills

Provide a solution to the associates of the Coomeva cooperative, so that they can obtain further solutions to their doubts and acquire their services.

Major achievement

Trainer

Education experience
Other not Specified
Sena | Technician
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