Responsible for providing support in the coordination of the project, by monitoring the functionality and operation of the video surveillance system in the city of Bogotá, Management of improvement plans and maintenance of the network infrastructure, preparation of technical and administrative reports, report of management reports, Administration and monitoring of contractual obligations, participation in the planning and execution of projects, including the implementation of the d

• I successfully led the network stabilization project, ensuring compliance with the availability levels agreed in the contracts. This allowed us to provide a reliable and quality service to our clients. • I implemented effective strategies that resulted in a significant

Lead and supervise the management of network problems and failures, through timely and effective resolution of connectivity, generation of reports and performance statistics, traffic supervision, supplier management, participation in the planning and execution of projects such as installation of IP Telephony nationwide at the headquarters of the Registry in accordance with the guidelines agreed upon at the contractual level with the client for the operation of the infrastructure.

• Effectively led the management of network issues and failures, applying a proactive and strategic approach. • Supervised network traffic ensuring strict compliance with the availability guidelines agreed upon with the client.{** *}

Plan and assign physical and logical resources through fluid communication with the team in charge of the facilities area, technical crews and different clients in accordance with the delivery times established to meet the goals of the implementation of the services.

• The deadlines established for the implementation of the services were met according to the goals established in the projects. • Fluid and effective communication was promoted with the facilities area, which resulted in optimal coordination of delivery times.