Engineer with experience in ITIL incident management , API/webservices integrations , databases such as Redshift , MySQL , Linux scripting , project management using agile , testing environments , Windows maintenance ( AWS console ) , Cloud , JS , HTML , Python infrastructure development , automatizations , telecommunications audits , and vendor management
Managed vendors and platforms for roaming service, testing and support first level, and monitoring levels of roaming service and users.
Major achievementManaged new roaming alliances globally to Colombia Movil 'Tigo'.
Also responsible for portability monitoring, traffic, availability services, presentation of audits, regulatory changes, and vendor management.
Major achievementManaged test environments, production changes, server management on Linux AMI, automation and scripting, service desk leadership, and third level incidents.
Also handled server management on Linux AMI, automatizations, scripting on shell and Python.
Major achievementIntegrated with providers using Apis, managed incidents, automation on Mulesoft ESB platforms and Scripts, and database administration.